Introduction
Our existing client, Bumble Hole Foods Ltd approached us regarding upgrading their current Opera 3 software to the latest SQL SE version, they were looking to improve their processes and future-proof their system.
Upgrading legacy systems is not just about keeping technology current, it is about enabling a business to operate more efficiently, reliably and competitively. This case study explores how our customer modernised their existing software by transitioning to the latest version of Pegasus Opera 3, leveraging a more powerful SQL database platform and tighter integration with their in-house production planning system. The result was a solution that reduced manual workload, streamlined production processes and freed up valuable IT resources, ultimately positioning the business for continued growth and long-term success.
We asked Bumble Hole Foods Ltd the following questions about their experience and what influenced their decision to upgrade:
What led you to look for an upgraded software solution?
To support our growth and reduce operational friction, we needed a more modern and reliable software platform that could integrate seamlessly with our in-house production planning system. Our existing setup required too much manual intervention, created duplication of effort and demanded ongoing IT administration. Upgrading to the latest version offered an opportunity to move to a secure SQL-based database environment, streamline production processes and establish a future-proof foundation that would scale with the business.
What stood out about the software and our company?
What really stood out to us was how well Pegasus Opera 3 aligns with our financial processing needs while offering a clear path for our future operations through its SQL-based platform. The planned roadmap enhancements, such as Automated AP and real-time bank feeds gave us confidence that the system will continue to evolve in ways that deliver meaningful efficiency gains.
Equally important was our longstanding relationship with CK Systems. Their proactive, knowledgeable and client-focused approach has consistently demonstrated that they understand our business and are committed to supporting us at every stage, making them a key factor in our decision to upgrade.
How was the implementation process and how did our team ensure a successful installation?
What improvements have you noticed since upgrading?
Since upgrading, we have noticed a clear improvement in both the speed and reliability of our system. Day-to-day tasks run more smoothly, processes respond faster and we are experiencing far fewer interruptions or delays. The enhanced stability has not only improved overall user confidence but has also reduced the amount of time spent troubleshooting or managing system issues. Altogether, the upgrade has created a more efficient and dependable environment for our business operations.
About Bumble Hole Foods Ltd
At Bumble Hole Foods they aim to produce the tastiest and best performing egg products for their customers in the UK food manufacturing industry, whether they are supplying liquid whole eggs or egg mayonnaise. It is important to Bumble Hole Foods Ltd that customers know they can consistently rely on them to deliver the best quality products – on time. And that customer’s know they will always do everything in their power to help with any unforeseen circumstances or last-minute orders.
“Upgrading to the latest version has changed the way we work. The system is faster, more reliable and integrates seamlessly with our production planning, while the support from CK Systems made the entire process straightforward and stress free.”